Sipping and delivery policy.

Sipping Policy for E-Commerce Max Services

Overview

At E-Commerce Max Services, we are committed to providing our customers with high-quality non-woven carry bags. This Sipping Policy outlines our approach to processing and shipping orders to ensure a seamless experience for our customers.

Order Processing

1. Order Confirmation: Once an order is placed, customers will receive a confirmation email detailing their order items, shipping address, and estimated delivery time.

2. Processing Time: Orders typically take 1-3 business days to process before shipping. Customized orders may require additional processing time.

Shipping Methods

1. Shipping Options: We offer various shipping methods, including standard and express options. Customers can select their preferred method during checkout.

2. Shipping Rates: Shipping rates are calculated based on order weight, dimensions, and selected shipping method. Customers will see the total shipping cost during checkout.

Delivery Times

1. Estimated Delivery: Delivery times vary based on the shipping method chosen:

Standard Shipping: 5-7 business days

Express Shipping: 2-3 business days

2. Delays: While we strive to meet estimated delivery times, unforeseen circumstances may cause delays. Customers will be notified of any significant changes to their delivery schedule.

Order Tracking

Customers can track their orders via the tracking link provided in the shipping confirmation email. This link will give real-time updates on the status and location of the shipment.

Damaged or Lost Shipments

1. Damaged Goods: If a package arrives damaged, customers should contact our customer service within 48 hours of receipt. We may request photos of the damage for processing a replacement or refund.

2. Lost Shipments: In the rare event that a shipment is lost, customers should report it to us within 7 days. We will investigate and offer a resolution, which may include a replacement or refund.

International Shipping

E-Commerce Max Services currently ships within [insert country or regions]. For international orders, please contact our customer service for availability and shipping options.

Returns and Exchanges

Our return and exchange policy applies to items that are defective or not as described. Please refer to our Returns Policy for further details.

Customer Service

For any questions regarding shipping or order status, customers can reach out to our customer service team via email at [insert email] or phone at [insert phone number].

This Sipping Policy is subject to change. We encourage customers to review it periodically for updates. Thank you for choosing E-Commerce Max Services!